Welcome to ORAVYS. By accessing our platform at oravys.com, utilizing our voice analysis technology, or purchasing our services, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you") and Oravys, Inc. ("ORAVYS," "we," "us"), a Delaware C-Corporation incorporated in the United States.
ORAVYS is an early-stage service under active development. All voice analysis results are probabilistic in nature and must NOT be used as the sole basis for professional, legal, medical, or personal decisions. Results should be interpreted as indicative, not definitive.
Security details beyond the summary in "Legal notices" below (Data Processing Addendum, sub-processor agreements, security report, SLA) are available on request at . Everything this page is required to disclose under GDPR Articles 13 and 14 is published in full below, not gated behind a request.
ORAVYS is an AI voice intelligence platform that analyzes voice recordings to generate forensic authenticity and vocal characteristics reports. Since 14 September 2026 the Service does not infer personality traits or emotional states from a voice. The platform operates Multi-Signal specialized AI analysis engines across multiple categories, processing hundreds of acoustic dimensions through proprietary analysis logic.
The Service includes, but is not limited to:
These Terms apply to all users worldwide. ORAVYS operates as a multinational digital entity. By using our services, you acknowledge that data processing may occur in jurisdictions outside your country of residence, subject to the protections described in our Privacy Policy.
While we aim to deliver analysis reports promptly, delivery timelines are estimates only and are not guaranteed. The Service relies on complex AI systems that may experience downtime, maintenance, or high processing volumes. Technical delays do not constitute a breach of contract and do not automatically entitle you to a refund.
ORAVYS reserves the right, at any time and without obligation, to modify, update, suspend, or discontinue any aspect of the Service, in whole or in part, with or without notice. This includes, without limitation, the right to:
If a change removes or significantly reduces a feature you have paid for, ORAVYS will tell you at least thirty (30) days before the change applies, and you may cancel before that date and receive a refund for the unused prepaid period (see also Section 6.1). Changes needed for security, legal compliance or to prevent abuse may be made sooner, with notice as soon as reasonably possible. ORAVYS is under no obligation to maintain any specific engine, analysis type, accuracy level, feature, or functionality indefinitely.
The Service is provided on an "as available" basis. ORAVYS does not guarantee any specific uptime percentage, response time, or availability for Free, Single Report, or Core tier users. Scheduled and unscheduled maintenance, infrastructure upgrades, security patches, and capacity management may result in temporary service interruptions. ORAVYS will use commercially reasonable efforts to minimize disruptions but is not liable for any downtime or service degradation affecting non-Enterprise users.
Enterprise customers with a signed enterprise agreement may be entitled to specific service level commitments as defined in their individual Service Level Agreement (SLA). SLA terms -- including uptime guarantees, response time commitments, support priority, and service credit remedies -- are available exclusively to Enterprise tier customers and are governed by the terms of the applicable enterprise agreement. No SLA applies to any tier other than Enterprise.
ORAVYS may perform planned maintenance that temporarily limits or interrupts the Service. Where practicable, ORAVYS will provide at least twenty-four (24) hours' advance notice of planned maintenance via the platform status page or email notification. Emergency maintenance required to address security vulnerabilities, data integrity risks, or critical infrastructure issues may be performed without advance notice.
ORAVYS shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond ORAVYS's reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, government actions, third-party service provider outages, internet infrastructure failures, power failures, cyberattacks, or labor disputes.
ORAVYS is not liable for any loss, corruption, or destruction of data caused by third-party artificial intelligence systems, automated agents, large language models, or any other automated software acting on your behalf or on behalf of any third party. This includes, without limitation, data loss caused by AI-powered coding assistants, automated deployment tools, automated data processing pipelines, or any other automated system that interacts with ORAVYS infrastructure, data, or outputs. You are solely responsible for any actions taken by automated systems operating under your credentials or authorization.
ORAVYS may designate certain features, engines, or analysis capabilities as "Beta," "Preview," or "Experimental." Beta features are provided AS-IS without warranty, may be modified or discontinued without notice, and are excluded from any SLA or service level commitment. Your use of Beta features is at your own risk.
ORAVYS offers a free tier, one-time paid reports and subscription plans for individuals and businesses. The plans, their prices in U.S. dollars, their quotas and their features are those shown on the pricing page at the time you buy; that description is part of your order. Enterprise plans are sold under a signed agreement.
You must be 18 or older to create an account or buy a plan. Pricing and service offerings may change in accordance with Section 2.3. Feature access is gated by plan. Usage is subject to the Fair Use policy described in Section 2.2.
Annual subscriptions are paid in full at the time of purchase. Early cancellation does not entitle you to a pro-rated refund, except as provided in Sections 2.3.3, 1.3.1, 2.4 and 6.1 or by the mandatory law of your country.
ORAVYS offers email support across all paid tiers. Published response time targets (e.g., 48h for Core, 24h for Advanced, 12h for Elite) are best-effort targets and are not contractually guaranteed service levels. Actual response times may vary based on support volume, complexity of the inquiry, and business hours. Contractually guaranteed support response times and dedicated support channels are available exclusively under Enterprise agreements with a signed Service Level Agreement (SLA).
All payments are processed by Stripe, Inc. (a Delaware corporation, PCI DSS Level 1 certified), as ORAVYS's authorized payment service provider. By submitting payment information, you agree to Stripe's Stripe Services Agreement and Stripe Privacy Policy. ORAVYS does not store full payment card details on its own infrastructure; card data is tokenized by Stripe at the point of entry. Disputes regarding charges, chargebacks, and refunds are subject to the Refund Policy in Section 2.4 and may also be governed by Stripe's chargeback procedures.
Each subscription tier includes a monthly allocation of analysis minutes and report generations ("Usage Quota"). Usage Quotas are published on our pricing page and are incorporated by reference into these Terms. ORAVYS reserves the right to modify Usage Quotas at any time with thirty (30) days' notice to active subscribers.
Monthly Usage Quotas are initially enforced as soft limits. ORAVYS may permit limited overage beyond your quota at its sole discretion. However, ORAVYS reserves the right to enforce hard limits at any time without prior notice if: (a) your usage pattern indicates automated or abusive behavior; (b) overall platform capacity is constrained; or (c) continued overage would materially impact service quality for other users. When hard limits are enforced, analysis requests exceeding your quota will be queued, throttled, or rejected until your next billing cycle or until you upgrade your plan.
Programmatic, automated, or bot-driven access to the Service -- including but not limited to scripts, CI/CD pipelines, third-party integrations, and automated testing frameworks -- requires an Enterprise tier subscription or explicit prior written authorization from ORAVYS. Unauthorized automated access constitutes a material breach of these Terms and may result in immediate account termination without refund. ORAVYS may employ technical measures to detect and block automated access that has not been authorized.
If your usage causes extraordinary processing costs materially exceeding the costs associated with typical usage of your subscription tier -- including but not limited to uploading exceptionally long audio files, submitting files in uncommon formats requiring additional transcoding, batch-submitting large volumes of audio in short periods, or any other usage pattern that consumes disproportionate compute resources -- ORAVYS reserves the right to:
You are responsible for monitoring your own usage. ORAVYS may, but is not obligated to, provide usage dashboards, alerts, or notifications when you approach or exceed your quota.
If ORAVYS has reasonable grounds to conclude that your usage constitutes abuse of the Service -- including circumventing usage quotas, creating multiple accounts, sharing credentials, reverse-engineering the analysis pipeline, scraping or bulk-downloading reports, or any usage pattern designed to evade billing -- a business user agrees to pay the documented compute, infrastructure, and processing costs incurred by ORAVYS as a result of such usage. ORAVYS may invoice a business user for these costs and, if unpaid within thirty (30) days, pursue collection through appropriate legal channels. Consumers are liable for abuse under the general law of their country; no fixed penalty applies to them.
Without limiting the foregoing, ORAVYS reserves the right to:
Usage Quotas apply per account, not per user or per device. Creating multiple accounts to circumvent quotas is a violation of these Terms and may result in termination of all associated accounts. If you require higher limits, please contact to discuss an Enterprise plan.
ORAVYS reserves the right to modify, adjust, or restructure its pricing, subscription plans, feature allocations, usage quotas, and billing terms at any time at its sole discretion. This includes, without limitation, the right to: (a) increase or decrease subscription fees; (b) add, remove, or restructure subscription tiers; (c) change which features, engines, or analysis capabilities are included in each tier; (d) modify per-unit overage rates; and (e) change billing frequency or payment terms.
For material pricing changes that increase the cost of your current subscription, ORAVYS will provide at least thirty (30) days' written notice via the email address associated with your account and/or via a prominent notice on the platform. Minor adjustments to features, quotas, or non-price terms may be made with reasonable notice posted on the platform.
When ORAVYS modifies pricing or plan structures, the following terms apply to existing subscribers:
Continued use of the Service after the new pricing takes effect constitutes acceptance of the modified terms. If you neither cancel nor affirmatively accept, the new pricing will apply automatically upon your next billing cycle following the expiration of any applicable grandfathering period.
The Free tier is provided at ORAVYS's sole discretion and may be modified, limited, or discontinued at any time without notice. Free-tier users have no vested right to continued access, specific features, or any particular level of service. ORAVYS may introduce, modify, or remove free-tier limitations (including analysis count, engine access, audio duration, and report depth) without prior notice.
Current pricing and plan details are always available on our pricing page. Historical pricing changes are archived and available upon request. Enterprise customers with custom pricing agreements are governed by the terms of their individual contracts.
If you are a consumer in the European Union or the United Kingdom, you have the right to withdraw from an online purchase within 14 days without giving a reason. Because an analysis is a digital service that starts as soon as you submit your audio, by paying for an analysis you ask us to start it immediately and you acknowledge that you lose the right of withdrawal once the analysis has been fully delivered. For a subscription used in part during the 14 days, we refund the share of the period not yet used. To withdraw, write to with your order reference.
Nothing in this Section limits the legal guarantee of conformity that consumers in the EU and the UK have for digital content and digital services, or any other right that the mandatory law of your country gives you.
Subject to Section 2.4.2 and to mandatory consumer law, refunds will not be granted in the following circumstances:
All refund requests must be submitted in writing to with your order/transaction ID, date of purchase, and detailed reason for the request. We will respond within 14 business days. Approved refunds are processed to the original payment method within 5-10 business days.
By uploading any audio file, you affirmatively represent and warrant that:
This representation and warranty is made in compliance with all applicable wiretapping, eavesdropping, and privacy statutes, including but not limited to 18 U.S.C. § 2511 (federal Electronic Communications Privacy Act); California Penal Code § 632; Illinois 720 ILCS 5/14-2; Pennsylvania 18 Pa.C.S. § 5704; Florida § 934.03; Maryland Cts. & Jud. Proc. § 10-402; Massachusetts Ch. 272 § 99; Washington RCW 9.73; Council of Europe Convention 108+; France Code pénal art. 226-1; Germany StGB § 201; Italy Codice Penale art. 617-bis; Israel Wiretap Law 5739-1979; and General Data Protection Regulation (EU) 2016/679 Articles 6 and 9.
Breach of this representation and warranty (a) ends the license granted in Section 3.2 for the recording concerned, (b) is a serious breach that allows ORAVYS to suspend or close your account under Section 6.2, and (c) for business users, triggers the indemnity in Section 16. Consumers remain liable for such a breach under the general law of their country. ORAVYS may refer suspected criminal violations to the appropriate authorities and preserve records for that purpose.
If you are uploading from a jurisdiction whose laws require the consent of every party to a recording (an "all-party consent jurisdiction"), you must additionally confirm at the upload action that all speakers consented. Submitting the voice of a third party without lawful authority is a material breach of these Terms and may constitute a criminal offence in your jurisdiction.
You agree not to use the Service to:
We may refuse, stop or delete an analysis, and suspend or close an account, where we have reasonable grounds to believe that a submitted recording or a use of the Service breaks these Terms or the law. Section 6.2 sets out the notice we give and the cases where we may act immediately. For consumers, any refund of a prepaid, unused period follows Section 2.4 and the mandatory law of your country.
If you integrate API outputs into your own product, website, or application, you agree to display a visible "Powered by ORAVYS" attribution with a link to https://oravys.com, unless your plan includes white-label use. Whether attribution is required for your API key is indicated by the HTTP response header X-Oravys-Attribution-Required on API v1 responses, and by your plan description on the pricing page or in your signed agreement. Badges and link assets are provided at https://oravys.com/branding.
Failure to display required attribution after written notice and a 14-day cure period may result in suspension or key rotation. Attribution does not imply endorsement by ORAVYS of your product or company.
ORAVYS operates computationally intensive AI analysis engines. To ensure equitable service quality for all users, you agree that:
ORAVYS monitors usage patterns for signs of abuse, automated access, or resource exploitation. Where ORAVYS has reasonable grounds to conclude that your usage constitutes compute abuse or threatens platform stability, ORAVYS may: (a) throttle or rate-limit your access without prior notice; (b) suspend your account, with notice where reasonably possible; (c) close your account under Section 6.2; or (d) for business users, charge overage fees for extraordinary resource consumption as described in Section 2.2.
The Service, including all software, algorithms, AI models, engine architectures, report designs, analysis methodologies, trademarks, logos, and documentation, is the exclusive intellectual property of Oravys, Inc. and is protected by applicable intellectual property laws. No license is granted to you except the limited right to use the Service in accordance with these Terms.
"ORAVYS" is a registered trademark (French registration No. 25 5212037, classes 9 and 42) owned by Oravys, Inc. The ORAVYS name, logo, and associated product names (including VoiceSign) are trademarks or trade names of Oravys, Inc. You may not use any ORAVYS trademark without prior written consent, except to accurately refer to the Service in a manner that does not suggest sponsorship or endorsement.
You retain all rights to the voice recordings you submit. By uploading audio, you grant ORAVYS a limited, non-exclusive license to process the recording solely for the purpose of generating your analysis report. This license terminates upon deletion of the recording from our systems.
As between you and ORAVYS, you own all right, title, and interest in the analysis report generated from your audio submission (each, an "Output"). You may use, share, publish, or distribute your Outputs for any lawful purpose. ORAVYS retains sole and exclusive ownership of all underlying detection engines, scoring models, signal-processing methods, intermediate computational outputs, and any aggregated or anonymized statistical derivatives thereof. Nothing in this Section transfers any right in ORAVYS's technology stack; the Output is the result of ORAVYS's services, not a joint work.
Analysis outputs are generated deterministically from acoustic features. Identical or substantially similar audio recordings submitted by different users may produce identical or substantially similar outputs. Ownership of your Outputs does not confer exclusive rights over analytically equivalent results generated from similar audio inputs.
The Research Contribution opt-in is currently paused (30-Sep-2026). The checkbox is not shown on the public site and no new audio is collected under this program while it is paused.
ORAVYS does not use your audio, your reports, or features derived from your audio to train, fine-tune, evaluate, or improve its AI models, on any plan, unless you tick the Research Contribution box. That box is separate from accepting these Terms, unticked by default, and can be withdrawn at any time; the sample is then deleted within thirty (30) days, as described in the Privacy Policy (Sections 3.1 and 3.2.1). If you send us feedback on a result (for example, reporting a wrong answer), we may use that feedback to improve the Service. Model weights, methods, and aggregate statistics built by ORAVYS remain its exclusive property.
You keep your report. ORAVYS keeps its engines. We do not learn from your voice unless you say yes in a separate box.
ORAVYS acknowledges the European Union Artificial Intelligence Act (Regulation (EU) 2024/1689). ORAVYS has self-assessed its voice authenticity service, as offered on this site and through the API, as an AI system whose intended purpose is to estimate whether a recording is authentic, as decision support. It is not placed on the market for the high-risk uses listed in Annex III (for example employment, access to credit or insurance, law enforcement). A customer that nevertheless uses a result for such a purpose does so as a deployer, must inform ORAVYS under its agreement, and bears the obligations that the AI Act attaches to that use. This self-assessment has not been reviewed by a regulator or by outside counsel. In all contexts:
ORAVYS does not use third-party AI services, external large language models, or cloud-based machine learning APIs to process your voice recordings. All voice analysis is performed exclusively by ORAVYS's proprietary engine pipeline running on ORAVYS-controlled infrastructure. No audio data, acoustic features, or analysis inputs are transmitted to any external AI provider at any stage of the analysis process. The single exception concerns text: for Enterprise forensic reports, a narrative summary may be drafted by an external language model (Anthropic) from anonymized scores and severity labels, never from audio or personal identifiers.
ORAVYS does not use voice recordings, analysis results, or any content submitted by any user, free or paid, to train, fine-tune, or improve its AI models or detection engines, unless that user has ticked the Research Contribution box (off by default), as set out in Section 3.2.6 and in our Privacy Policy, Section 3.1. Enterprise data is never used for training, whatever the settings.
Until 14 September 2026 this section disclosed an emotion recognition capability. That capability was withdrawn on that date: the analysis pipeline no longer infers emotional states, affective indicators or personality traits from a voice, so ORAVYS does not place an emotion recognition system on the market. Under Article 50 of the EU AI Act (Regulation (EU) 2024/1689), ORAVYS discloses the following about what the Service does today, prior to or at the time of voice analysis:
By submitting a voice recording, you acknowledge that it is analyzed by AI systems and that the resulting indicators are probabilistic and must be interpreted in context. Since 14 September 2026 no emotional state, affective indicator or personality trait forms part of your analysis report, in any context, workplaces and educational institutions included (EU AI Act Article 5(1)(f)).
Before any analysis, the upload form asks for two separate, unticked consents (processing of the recording, and processing of voice data that may be biometric) and offers one optional box, the Research Contribution opt-in, unticked by default. Without the two required consents the analysis does not run. You may withdraw the Research Contribution opt-in at any time by writing to . Marketing e-mails are sent only to people who subscribed to the newsletter; you can unsubscribe at any time with the link in the e-mail or by writing to the same address. For complete details on how we handle your data, see our Privacy Policy.
When using dual-speaker analysis features, you represent that you have obtained consent from both individuals whose voices are being compared. Results describe the acoustic consistency between two recordings; they say nothing about the personality, relationship or state of the speakers.
WebSocket-based real-time analysis processes voice data as a continuous stream. By initiating a real-time session, you consent to the live processing of your audio input. Real-time sessions require authenticated access. Audio streamed during real-time analysis is not stored beyond the active session unless you explicitly request report generation.
By default, audio submitted for analysis is processed in memory and not written to long-term storage (Privacy Policy, Section 1.2). Enterprise customers may negotiate stricter or longer retention settings, including for operational metadata, in their Data Processing Addendum. Contact .
If you voluntarily provide suggestions, bug reports, feature requests, ratings, or other feedback about the Service ("Feedback"), you grant ORAVYS a non-exclusive, worldwide, royalty-free, sublicensable license to use, modify, reproduce, distribute, and incorporate such Feedback into the Service without obligation or compensation to you. This license is limited to the purpose of improving and developing the Service. You retain all rights in your Feedback and may provide similar feedback to any other party. Feedback does not include your voice recordings, biometric data, or analysis outputs, which are governed by the Privacy Policy.
ORAVYS is committed to protecting your personal data in accordance with the European General Data Protection Regulation (GDPR) and applicable national data protection laws.
Enterprise customers may request a Data Processing Addendum (DPA) documenting these roles and obligations under GDPR Article 28.
Under GDPR, you have the right to access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent. To exercise these rights, write to our privacy contact at . We respond within 30 days as required by law. Full details are provided in our Privacy Policy.
ORAVYS processes data primarily within the European Union (Google Cloud, europe-west1 region). Where transfers outside the EU/EEA are necessary, we rely on the Standard Contractual Clauses (SCCs) in each provider's data processing terms and on encryption in transit (TLS 1.2 or higher) and at rest (AES-256). Enterprise customers may ask, in their DPA, that audio and reports be processed and stored only within the European Economic Area.
ORAVYS engages a limited number of sub-processors to deliver the Service. The current list of sub-processors, their purposes, and data processing locations is available at oravys.com/subprocessors. ORAVYS will update that page at least thirty (30) days before engaging any new sub-processor that processes personal data. Enterprise customers with active DPAs may object to a new sub-processor within 15 business days of notification.
In the event of a personal data breach, ORAVYS will notify the competent supervisory authority within 72 hours of becoming aware of it where required by GDPR Article 33, and will inform affected users without undue delay where the breach is likely to result in a high risk to their rights and freedoms (Article 34). Notification will include the nature of the breach, categories of data affected, likely consequences, and measures taken or proposed. Enterprise customers with active DPAs are notified within the period set in their DPA.
ORAVYS is not a cloud storage service. You are solely responsible for downloading and saving your analysis report upon delivery.
If you fail to retrieve your report within the availability window (typically 30 days), it may be permanently removed. ORAVYS is not liable for data loss resulting from failure to download your report. You may request early deletion at any time by contacting .
The Service is provided for informational purposes only. ORAVYS is not a medical device and does not provide medical advice, diagnosis, or treatment. Acoustic analysis of a voice is not a substitute for professional medical consultation. Do not disregard professional medical advice or delay seeking treatment based on information obtained through our reports.
ORAVYS outputs constitute scientific opinion generated by automated statistical inference. They are not statements of fact, admissions, legal conclusions, or certified expert evaluations. No output shall be introduced as evidence in any judicial, arbitral, regulatory, or administrative proceeding without engagement of a separately retained, jurisdiction-qualified expert witness; ORAVYS personnel are not certified to testify by virtue of operating the Service, and a separate Forensic Services Agreement is required for any testimony, written report, or expert engagement.
ORAVYS makes no warranty that outputs satisfy the admissibility standards of any jurisdiction, including but not limited to Federal Rule of Evidence 702 (Daubert v. Merrell Dow Pharmaceuticals, 509 U.S. 579), the Frye test, R. v. Mohan [1994] 2 SCR 9, or any equivalent national standard. Business users shall indemnify ORAVYS, as set out in Section 5.3, against any claim, cost, or judgment arising from their introduction of any output into evidence.
Opinion, not fact. Service outputs represent statistical probability estimates and constitute opinion within the meaning of defamation law (Milkovich v. Lorain Journal Co., 497 U.S. 1). No output asserts that any identified individual engaged in deception, forgery, or fabrication. You agree not to publish or rely upon any output as a factual determination concerning any person without independent corroboration and human review by a qualified professional.
All analysis results produced by ORAVYS are generated by artificial intelligence and machine learning models and are probabilistic assessments, not legal determinations, medical diagnoses, or definitive conclusions of fact. Our AI engines process acoustic signals to generate statistical assessments, not absolute determinations. Outputs may not always be accurate and may contain material inaccuracies even when they appear precise. You should not rely on any outputs without independently verifying their accuracy through qualified professional review. Results are influenced by recording quality, ambient noise, speaker state, cultural and linguistic context, and other variables. Confidence scores are provided with each analysis dimension to indicate reliability levels. ORAVYS makes no representation, warranty, or guarantee that the Service will meet your specific requirements or expectations, or that outputs will be accurate, complete, or error-free.
ORAVYS analysis results must not be used as the sole basis for any legal, employment, criminal, insurance, immigration, or other consequential decision affecting any individual. The Service relies on machine learning models that may produce errors or inconsistent outputs. All automated outputs require independent human review and professional judgment before any action is taken. You assume full responsibility for any reliance on or use of Service outputs.
The Service is intended to estimate whether a recording is authentic. It is not designed for, and must not be used as, a tool to assess a person's suitability, character or performance. If you use ORAVYS in a professional context (compliance, investigations, due diligence):
If you use ORAVYS for insurance claim assessment, fraud detection, or forensic investigation:
ORAVYS does not warrant or guarantee that the Service will detect all synthetic, manipulated, cloned, or AI-generated audio. Detection results are provided on an "AS-IS" basis. Detection accuracy varies significantly based on audio quality, recording conditions, compression artifacts, the specific generation method or tool used to create synthetic audio, and the evolving sophistication of audio generation technology. ORAVYS makes no representation that its detection engines will identify every instance of deepfake, voice cloning, text-to-speech synthesis, or other forms of audio manipulation. False positives and false negatives are inherent to the technology. You acknowledge and accept this limitation.
All outputs of the Service constitute automated processing output within the meaning of GDPR Article 22. ORAVYS analysis results are decision-support tools only. Human review by a qualified professional is required before any consequential action is taken on the basis of Service outputs, including but not limited to employment decisions, insurance claim determinations, legal proceedings, law enforcement actions, or any other decision producing legal effects or significantly affecting a natural person. The user deploying the Service is solely responsible for ensuring that adequate human oversight is in place.
Where Service outputs are used as the basis for a decision producing legal or similarly significant effects on a natural person, the affected individual has the right, under GDPR Article 22(3) and EU AI Act Article 86, to obtain meaningful information about the role of the AI system in the decision-making procedure, including the main contributing factors to the analysis result and their relative weight. This right to explanation does not require ORAVYS to disclose proprietary algorithms, model weights, or trade secrets (GDPR Recital 63, EU Trade Secrets Directive 2016/943).
To the fullest extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, or non-infringement. ORAVYS does not warrant that: (a) the Service will meet your specific requirements or expectations; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the Service will be accurate, reliable, or complete; or (d) any errors in the Service will be corrected.
ORAVYS does not warrant or guarantee the performance, availability, or security of any third-party service used in connection with the Service, including but not limited to cloud hosting providers, payment processors, authentication providers, and content delivery networks.
To the fullest extent permitted by applicable law, in no event shall ORAVYS, its officers, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to: loss of data, loss of profits, loss of revenue, loss of business opportunities, business interruption, cost of procuring substitute services, reputational harm, or reliance on analysis results, arising out of or in connection with your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if ORAVYS has been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the total aggregate liability of ORAVYS for all claims arising out of or relating to these Terms or the Service shall not exceed the following amounts:
This limitation applies collectively to all claims, actions, and causes of action of every kind and nature, whether known or unknown, suspected or unsuspected, and whether disclosed or undisclosed. ORAVYS is not liable for any decisions made by any person or entity based on Service outputs, including decisions resulting in financial loss, reputational harm, legal consequences, or any other adverse outcome.
Non-waivable carve-outs. Notwithstanding any limitation above, nothing in these Terms excludes or limits ORAVYS's liability for: (a) gross negligence or willful misconduct; (b) fraud or fraudulent misrepresentation; (c) death or personal injury caused by ORAVYS's negligence; (d) breach of ORAVYS's confidentiality obligations under a signed agreement; or (e) any other liability that cannot be excluded or limited under applicable law, including statutory damages under biometric-privacy statutes where courts hold them non-waivable. Any term purporting to exclude or limit liability for items (a) through (e) is severed and void to the extent of the exclusion.
Consumers in the EU, the UK, Switzerland and Israel. The exclusions and caps in this Section 5.2 apply to you only as far as the mandatory law of your country allows. They do not affect your statutory rights, including the legal guarantee of conformity for digital services and your right to compensation for damage caused by our fault.
ORAVYS is not liable for any costs, damages, or losses exceeding the applicable aggregate liability cap set forth in Section 5.2.3 that arise from or relate to compute resource consumption, infrastructure usage, processing delays, analysis queue times, or any other operational aspect of delivering the Service. ORAVYS makes no representations regarding the computational resources allocated to your account and is not liable for variations in processing speed, throughput, or capacity.
ORAVYS is not liable for any decisions made by you or any third party based on information contained in analysis reports, real-time analysis outputs, or any other Service output. You assume full responsibility for your interpretation of and reliance on Service outputs, and for any consequences arising from decisions made on the basis of such outputs.
You acknowledge that ORAVYS has set its prices and entered into these Terms in reliance upon the disclaimers of warranty and the limitations of liability set forth herein, that the same reflect an allocation of risk between the parties (including the risk that a contract remedy may fail of its essential purpose and cause consequential loss), and that the same form an essential basis of the bargain between the parties.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the limitations set forth above shall apply to the fullest extent permitted by applicable law. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
This Section 5.3.1 applies if you use the Service for a business, a profession or an organisation. It does not apply to consumers, who remain liable under the general law of their country. A business user agrees to indemnify, defend, and hold harmless Oravys, Inc., its officers, directors, employees, and agents from any third-party claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
By using the Service, you represent and warrant that:
For enterprise customers under a paid subscription or enterprise agreement, ORAVYS will indemnify and defend you against any third-party claim alleging that your authorized use of the Service infringes a third party's intellectual property rights, provided that: (a) you promptly notify ORAVYS in writing of the claim; (b) you grant ORAVYS sole control of the defense and settlement; and (c) you provide reasonable cooperation. This IP indemnification is not subject to the general limitation of liability cap in Section 5.2. ORAVYS has no indemnification obligation for claims arising from (i) your inputs or content, (ii) use of the Service in violation of these Terms, (iii) modifications made by you to the Service or its outputs, or (iv) use of the Service in combination with non-ORAVYS products, services, or data not provided by ORAVYS.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Before filing any claim, you agree to try to resolve the dispute by contacting . We will try to resolve the dispute informally within sixty (60) days.
If informal resolution fails, all disputes arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for individual users) or its Commercial Arbitration Rules (for business customers) before a single arbitrator. The arbitration shall be conducted in English and held in Wilmington, Delaware, or remotely at the arbitrator's discretion. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND ORAVYS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ORAVYS WAIVE THE RIGHT TO A JURY TRIAL.
Either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.
You may opt out of the arbitration and class action waiver provisions by sending written notice to (subject line: "Arbitration opt-out") within thirty (30) days of first accepting these Terms. If you opt out, the remaining provisions continue to apply.
If you are a consumer located in the European Economic Area (EEA), the United Kingdom, Switzerland, or Israel, mandatory consumer protection laws of your country of residence may apply to the extent they cannot be derogated from by contract. Nothing in these Terms restricts your rights under the GDPR, the EU Consumer Rights Directive (2011/83/EU), or other mandatory EU consumer protection legislation. The choice of Delaware law does not deprive you of the protection of the mandatory rules of the country where you live, and you may bring a claim before the courts of that country. Sections 5.4.2 to 5.4.4 (arbitration, class action and jury trial waivers) do not apply to consumers in the EEA, the United Kingdom, Switzerland, or Israel.
We may update these Terms, for example to reflect new features, legal changes, or to prevent abuse. Changes that are not unfavourable to you take effect when posted on this page with an updated "Last Updated" date.
For any change that is unfavourable to you, we will notify you by email or a prominent notice in the product at least thirty (30) days before it takes effect. If you disagree, you may close your account before that date and we will refund any prepaid, unused period.
For non-critical violations of these Terms, ORAVYS will provide written notice and a fourteen (14) day cure period before suspending or terminating access. If the violation is not cured within this period, we may suspend or terminate your account. ORAVYS may immediately suspend access without prior notice if it reasonably believes that continued provision of the Service to you would violate applicable law, would create a material risk of legal liability, or would endanger the safety, security, or rights of any person.
Without limiting the foregoing, ORAVYS may immediately suspend or terminate your access without notice upon any of the following:
Upon termination:
You may terminate your account at any time by contacting and requesting account deletion.
Upon account closure, your audio and reports are deleted on the schedule in the Privacy Policy, Section 3.2 (reports within 30 days; audio is not kept beyond the analysis except for the cases listed there), and account data is deleted at the latest twelve (12) months after closure, invoices excepted where tax law requires longer. You can export your data first via GET /api/account/export or by writing to . Enterprise customers receive thirty (30) days' advance notice before deletion begins.
ORAVYS applies the following security measures to protect the platform, your data, and the integrity of analysis results:
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without ORAVYS's prior written consent. ORAVYS may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets without your consent. Any attempted assignment in violation of this section shall be void.
These Terms, together with the Privacy Policy and any applicable enterprise agreement, constitute the entire agreement between you and ORAVYS with respect to the Service, and supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written, between you and ORAVYS regarding the Service.
You represent that you are not located in, under the control of, or a national or resident of any country subject to applicable trade sanctions or embargoes, and that you are not on any restricted party list. You agree to comply with all applicable export control laws and trade sanctions in connection with your use of the Service, including the U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and sanctions administered by the U.S. Office of Foreign Assets Control (OFAC), as well as equivalent EU and Israeli regulations. ORAVYS may restrict access from sanctioned territories without notice.
You are free to say publicly that you use ORAVYS and to publish honest reviews of the Service, positive or negative. Nothing in these Terms restricts that freedom. ORAVYS will not use your name, logo or trademarks in marketing, customer lists or testimonials without your prior written consent, and you may not use ORAVYS's name or logo in a way that implies a partnership, endorsement or sponsorship that does not exist. For Enterprise customers, any confidentiality about the terms or scope of the commercial relationship is set only in the signed agreement.
If you believe that content available on or through the Service (for example a VoiceSign asset) infringes your copyright, you may send a notification with the elements listed below. ORAVYS reviews such notifications and removes or disables access to infringing content where the notice is valid.
Copyright notices, Oravys, Inc.
Email: (subject line: "Copyright notice")
Oravys, Inc., Delaware, USA
To be effective, a notification of claimed infringement must include all of the following (17 U.S.C. § 512(c)(3)(A)):
If your content was removed and you believe the removal was a mistake or misidentification, you may submit a counter-notice including (17 U.S.C. § 512(g)(3)): (a) your physical or electronic signature; (b) identification of the material removed and the location where it appeared before removal; (c) a statement, under penalty of perjury, that you have a good-faith belief that the material was removed as a result of mistake or misidentification; (d) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the U.S. Federal District Court for the District of Delaware (or, if outside the U.S., to any judicial district in which ORAVYS may be found), and that you will accept service of process from the person who provided the original DMCA notification.
ORAVYS will, in appropriate circumstances and at its sole discretion, suspend or terminate the accounts of users who are determined to be repeat copyright infringers, as required by 17 U.S.C. § 512(i).
Voice cloning, voice impersonation, and unauthorized synthetic recreation of an identifiable person's voice may violate state right-of-publicity statutes (including California Civil Code § 3344, New York Civil Rights Law § 50-51, and Tennessee ELVIS Act 2024), federal name-image-likeness rights, and EU personality rights, even where copyright does not apply. The same notice-and-takedown procedure applies, mutatis mutandis, to good-faith complaints of unauthorized voice likeness use processed through the Service.
Pursuant to the federal Defend Trade Secrets Act of 2016, an individual shall not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that: (a) is made (i) in confidence to a federal, state, or local government official, either directly or indirectly, or to an attorney; and (ii) solely for the purpose of reporting or investigating a suspected violation of law; or (b) is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal. An individual who files a lawsuit for retaliation by an employer for reporting a suspected violation of law may disclose the trade secret to the attorney of the individual and use the trade secret information in the court proceeding, provided that the individual files any document containing the trade secret under seal and does not disclose the trade secret except pursuant to court order. This notice is provided to preserve ORAVYS's right to seek exemplary damages and reasonable attorneys' fees under 18 U.S.C. § 1836(b)(3)(C) and (D) in the event of trade secret misappropriation.
For legal inquiries, questions about these Terms, or to exercise your rights:
General:
Privacy and data rights:
Ethics, bias and misuse reports:
Enterprise:
Legal notices, copyright, arbitration opt-out:
Oravys, Inc.
Delaware, USA